Privacy & IT Reliability

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Medical clinics have a great responsibility to their patients. Responsibility to not only provide health and wellbeing services, but to protect patient privacy. Health (medical) records are one of the most sensitive types of personal information. With almost all medical practices turning to paperless systems, patient records are stored electronically. To ensure privacy and protection for every patient, as per the Privacy Act (1988), reliable software and IT security are essential.

The medical industry is reliant on technology in the 21st century. Therefore, it is imperative that IT networks are reliable and IT compliance requirements are met. In the event of a system failure, medical professionals must be back up and running as soon as possible. If your doctors can’t access their patient files, they can’t provide your patients the best service and support possible.

If your medical practice needs to improve IT security, uptime or ensure your systems are best practice, it could be time to combine your practice software system with an independently managed IT support team.  An independent support team can ensure system stability and back-up integrity and provide on-the-spot solutions to IT issues, both during and after hours. Practice Companion can provide outsourced, independently managed IT support solutions tailored to your business needs.

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The key to easy financial management in your Practice is integration of your practice management software with your bookkeeping software. How much time do you or your bookkeeper spend reconciling bank statements with accounts? Do you keep your doctors updated on their billing shares? Find report building time consuming?

There is a plethora of software for practice management, accounting, eftpos terminal management and timesheet processing out there. It’s no wonder that come BAS or EFOY we are spending inordinate amounts of time checking each software report against another. Integrate your software and automate the background reporting processes. Then spend your time spent managing staff, patients and your practice!

Practice Companion has been working with Surgical Partners, a financial administration platform for healthcare practices in Australia, to help existing and new practices with their software integration. If you are running any of the leading practice management software systems like BlueChip, PracSoft and Best Practice, or want to integrate accounting software like MYOB or XERO, Surgical Partners and Practice Companion can help save you time and money.