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Medical clinics have a great responsibility to their patients. Responsibility to not only provide health and wellbeing services, but to protect patient privacy. Health (medical) records are one of the most sensitive types of personal information. With almost all medical practices turning to paperless systems, patient records are stored electronically. To ensure privacy and protection for every patient, as per the Privacy Act (1988), reliable software and IT security are essential.

The medical industry is reliant on technology in the 21st century. Therefore, it is imperative that IT networks are reliable and IT compliance requirements are met. In the event of a system failure, medical professionals must be back up and running as soon as possible. If your doctors can’t access their patient files, they can’t provide your patients the best service and support possible.

If your medical practice needs to improve IT security, uptime or ensure your systems are best practice, it could be time to combine your practice software system with an independently managed IT support team.  An independent support team can ensure system stability and back-up integrity and provide on-the-spot solutions to IT issues, both during and after hours. Practice Companion can provide outsourced, independently managed IT support solutions tailored to your business needs.